![]() ![]() The SMS code she shared enabled the $10,000 to then be transferred to the scammers bank account. A scammer had taken control of her computer and while signed into her banking, they transferred $10,000 from her home loan to her transaction account. Unfortunately, this was a remote access scam. Shortly after Dani’s screen reappeared and the caller advised their work was completed. While waiting for the caller to fix her computer, they advised the process may generate an SMS from her bank and that if she received this, it was OK to share this with them as they were helping her and the code was to verify the fix. Once signed in, her screen went blank and the caller advised they would fix this. ![]() The caller advised it is common for hackers to access online banking, so she signed in to check her account. So the user cannot use the remote screen top OR the toolbar (when you try to mouseover the toolbar, anydesk returns to full screen mode). She was told what to type into her computer so they could access her computer and help her. ![]() Dani received a call from someone claiming to be from her phone company and that they had detected a hacker accessing her computer and were calling to help her clean her device. ![]()
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